Cancellation before shipment:

If the order or the item(s) that you want to cancel have not been shipped yet, you can write to our customer support team on tingtong@femora.in or call us on +91 8955072662.

In such cases, the order will be canceled and the refund will be initiated within 24-48 business hours after the cancellation request.

Cancellation post shipment:

If you wish to cancel an order that has been shipped but has not yet been delivered, please get in touch with our Customer Support team on tingtong@femora.in or call us on +91 8955072662.

 Once we receive the product(s) back and verify its packaging/condition, Post our examination we’ll refund your money within 24-48 business hours.